#63751
Admin bar avatarIlan
Moderator

Hi Casanogues,

 

Are you using the Download button, as per the image below?

If you are, it would seem the file is being opened by a program other than Excel, or similar. Perhaps Notepad, or another text editor?

If you could take some screenshots and post them here, it may give me a better idea as to what is happening.

 

Thanks,

Ilan